TERMS & CONDITIONS

Terms of Service

These Terms of Service explain the conditions that apply when you access the Rising Star Digital website, contact our team, request a proposal, or engage us for digital marketing, SEO, advertising, consulting, creative, or development services.

1. Introduction

These Terms of Service apply to the use of risingstardigital.agency and to services provided by Rising Star Digital where these terms are incorporated into or referenced by an agreement, proposal, quotation, invoice, or other service arrangement.

By accessing this website or engaging Rising Star Digital for services, you agree to comply with these Terms of Service, together with any separate written agreement applicable to your project.

If a signed proposal, contract, statement of work, or other written agreement contains terms that differ from these general website terms, the terms of that specific agreement will apply to the relevant project to the extent of the inconsistency.

2. Our Services

Rising Star Digital provides digital and business growth services that may include SEO, performance marketing, paid advertising, content marketing, website development, conversion optimisation, social media marketing, branding, consultancy, creative services, and other related digital solutions.

The exact services, deliverables, timelines, responsibilities, fees, and scope of work for a client project may be defined separately in a quotation, proposal, invoice, service plan, email confirmation, or written agreement.

Services outside an agreed scope may require additional approval, time, and fees.

3. Client Responsibilities

Clients are responsible for providing accurate information, timely feedback, approvals, access credentials, materials, brand assets, content, and other resources reasonably required to complete the agreed work.

Clients should also:

  • Provide truthful and lawful information about their business, products, and services.
  • Ensure they have permission to use materials supplied to Rising Star Digital.
  • Respond to requests for approvals or information within reasonable timeframes.
  • Review deliverables and provide clear feedback when required.
  • Maintain secure access to their own accounts, platforms, domains, and systems.
  • Use completed work in accordance with applicable laws and platform policies.

Project delays caused by missing information, delayed approvals, unavailable access, or changes requested by the client may affect agreed delivery timelines.

4. Quotations, Fees and Payments

Fees for services may be provided through a quotation, proposal, service package, invoice, or other written communication.

Unless otherwise agreed, clients are responsible for paying invoices according to the payment schedule communicated for their project or service.

Certain projects may require an advance payment, deposit, milestone payment, recurring monthly payment, or payment in full before work begins or final files are released.

Advertising spend, software subscriptions, hosting fees, domain costs, premium plugins, paid tools, stock assets, third-party services, or other external expenses may be separate from Rising Star Digital's professional service fee unless expressly stated otherwise.

5. Project Scope and Changes

We aim to clearly define the scope of each project before substantial work begins.

Requests that materially change the agreed scope, deliverables, functionality, campaign structure, target market, number of pages, creative requirements, or project direction may require a revised quotation or additional fee.

Where practical, additional work will be discussed with the client before it is undertaken.

6. SEO, Advertising and Marketing Results

Rising Star Digital works to improve digital visibility, marketing performance, lead generation, website performance, search visibility, and other agreed business objectives.

However, digital marketing outcomes depend on many factors beyond the control of any agency, including search engine algorithms, advertising platforms, competition, market conditions, budgets, websites, customer behaviour, business offers, pricing, approval delays, and third-party technologies.

For this reason, unless expressly guaranteed in a separate written agreement, Rising Star Digital does not guarantee specific Google rankings, traffic volumes, leads, sales, revenue, return on ad spend, conversion rates, or other specific commercial results.

7. Third-Party Platforms

Our services may involve third-party platforms such as search engines, social networks, advertising platforms, analytics tools, hosting providers, domain registrars, email platforms, content management systems, software providers, and other external services.

Rising Star Digital does not control changes made by third-party platforms, including changes to algorithms, advertising policies, account eligibility, pricing, availability, functionality, account restrictions, suspensions, outages, or technical systems.

Clients remain responsible for complying with the applicable rules and policies of third-party platforms used for their accounts and campaigns.

8. Content and Campaign Approvals

Where client approval is required, clients should review advertising copy, website content, designs, campaigns, brand materials, and other deliverables before final publication or launch.

Approval may be communicated through email, messaging, project management systems, meetings, or another agreed communication channel.

Clients are responsible for confirming that approved claims, offers, pricing, product details, legal statements, and other business information are accurate.

9. Intellectual Property

Unless otherwise agreed in writing, intellectual property rights relating to final custom deliverables may transfer according to the applicable project agreement after all outstanding fees for the relevant work have been paid.

Rising Star Digital retains ownership of its pre-existing methods, processes, frameworks, templates, knowledge, internal tools, systems, concepts, and general expertise.

Third-party assets such as fonts, stock images, software, plugins, templates, music, videos, or other licensed resources remain subject to their respective licence terms.

10. Materials Supplied by Clients

By supplying logos, photographs, videos, written content, trademarks, databases, customer information, advertising materials, or other assets, the client represents that they have the necessary rights or permissions to provide and authorise their use for the agreed project.

Rising Star Digital is not responsible for disputes resulting from materials supplied by a client without appropriate permission or ownership rights.

11. Confidentiality

We aim to handle confidential business information shared for a project responsibly and to use it only as reasonably necessary for providing the agreed services.

Clients should avoid sending unnecessary highly sensitive information through ordinary email, contact forms, or messaging platforms.

Where stronger confidentiality requirements apply, the parties may enter into a separate confidentiality or non-disclosure agreement.

12. Acceptable Use of Our Website

Visitors may use this website for legitimate informational and business purposes.

You must not knowingly:

  • Attempt to gain unauthorised access to the website or server.
  • Introduce malware, malicious scripts, or harmful code.
  • Interfere with website security or functionality.
  • Use automated methods in a manner that harms website performance.
  • Misrepresent your identity when contacting our team.
  • Use website materials unlawfully or infringe intellectual property rights.

13. External Links

Our website may include links to third-party websites, social networks, software platforms, resources, or external services for convenience or informational purposes.

We do not control third-party websites and are not responsible for their content, availability, security practices, terms, or privacy policies.

14. Suspension or Termination of Services

Services may be paused or terminated in accordance with an applicable project agreement or where circumstances reasonably prevent work from continuing.

Examples may include material non-payment, repeated failure to provide required information, abusive conduct, unlawful requests, security concerns, serious breach of agreed terms, or misuse of our services.

Any outstanding payment obligations for work already completed remain subject to the applicable agreement or invoice.

15. Limitation of Responsibility

Rising Star Digital aims to provide professional services with reasonable care and attention.

To the extent permitted by applicable law, we are not responsible for losses resulting solely from circumstances outside our reasonable control, including third-party platform changes, external outages, cyber incidents not caused by us, client actions, inaccurate client information, unauthorised changes, or failures of external technology.

Nothing in these Terms is intended to exclude or limit any rights or responsibilities that cannot lawfully be excluded.

16. Privacy

Information collected through the Rising Star Digital website or during business communications is handled in accordance with our Privacy Policy.

Please review our Privacy Policy for additional information about how website and contact information may be collected, used, and managed.

17. Rising Star Digital Services in Islamabad and Pakistan

Rising Star Digital operates as a digital marketing agency in Pakistan, supporting businesses with SEO, paid advertising, performance marketing, content, web development, consultancy, and digital growth services.

Businesses searching for a digital marketing agency in Islamabad, an SEO agency Islamabad companies can work with, a performance marketing agency Islamabad, or professional SEO services Blue Area Islamabad can contact our team to discuss their requirements.

We also support businesses looking for a digital marketing agency near Jinnah Avenue Blue Area or the best SEO agency near Blue Area Islamabad, while serving clients across Pakistan and other markets.

18. Changes to These Terms

Rising Star Digital may update these Terms of Service from time to time to reflect changes in our services, website, business practices, technologies, or applicable requirements.

The latest version will be published on this page. Continued use of the website after an update will be subject to the latest published version.

Last Updated: August 19, 2026

19. Applicable Law

These Terms are intended to operate subject to applicable laws and regulations of Pakistan.

Nothing in these Terms is intended to remove any mandatory rights or protections available under applicable law.

Where a separate written client agreement specifies dispute resolution, jurisdiction, or governing-law terms, those provisions will apply to that engagement.

Questions About These Terms?

If you have questions about these Terms of Service, a quotation, project scope, payment requirement, or service agreement, contact Rising Star Digital before proceeding with the relevant service.

Email: risingstardigital3@gmail.com
Phone: +92 312 5791105
Location: Blue Area, Islamabad, Pakistan

Contact Rising Star Digital
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